Delivery

7.1. Delivery Time

The goods purchased are delivered within the stipulated period by recorded delivery or via courier service to the delivery address that the purchaser indicates on the order. The estimated delivery period is always indicated for each product. If the purchaser orders several articles, the consignment will only be dispatched when all the articles are in stock. If, as a result, however, the order could not then be delivered within 30 working days, Mdesign-belgium.com SPRL will dispatch the out of stock article separately to the purchaser after this period. If stocks are sold out or if an article cannot be delivered on time according to the information on the website, Mdesign-belgium.com SPRL will contact the purchaser to agree on an acceptable delivery period or will cancel the order completely free of charge. Mdesign-belgium.com SPRL cannot be held liable for damage that might ensue from a product being out of stock or from delayed delivery.

A. If the products are in stock:

For the products in stock, the purchaser can rely on a delivery within 1 to 5 days. The delay depends on the destination. The delivery time begins to run at the time of confirmation of the order by the purchaser.

B. If the products are not in stock:

For the products that are not in stock, the delivery time of Mdesign-belgium.com’s supplier will be added to the normal delivery time.

Estimated delivery time is indicated in the description of each product. The delivery time can be shorter than indicated if our supplier has the goods in stock.

Generally, the purchaser can rely on 1 to 4 weeks for decoration furniture and on 4 to 10 weeks for bigger furniture.

7.2. Dispatch and transport

Mdesign-belgium.com sprl offers a complete transport device for purchases, in association with renowned transport companies and courier services. Products can be delivered in the area defined at paragraph 5 of the present conditions. All consignments are recorded, so the purchaser must always sign for receipt. The delivery note given by the carrier, dated and signed by the customer upon delivery will constitute an evidence with regard to transport and delivery.

7.3. Packing and insurance :

The products ordered are packed carefully, using special packaging. A special care in the packing allows Mdesign-belgium.com sprl to send the furniture in the best conditions.

The furniture delivered is insured against deterioration and robbery, during the whole shipping time. The purchaser is responsible for checking the goods on receipt in the presence of the transporter. If any damage is detected, the purchaser should refuse the furniture at the receipt. Every refused furniture must be given back to the transporter with the original packaging.

7.4 Delivery address:

The purchaser is responsible for providing a full and correct delivery address. Incorrectly transmitted delivery addresses are the responsibility of the purchaser and may entail extra costs. In the event of errors in the address details of the addressee, Mdesign-belgium.com sprl cannot under any circumstances be held liable for inability to deliver the products ordered. Circumstances beyond the control of the vendor, whereby he is released from the obligation to deliver are: war, uproar, fire, strikes, accidents and inability to find supplies. Under these circumstances the full amount will be refunded to the purchaser.

7.5. Purchaser’s absence at the delivery time

The purchaser is required to be present at the scheduled delivery time.

If he is absent, an advice document will be left in his letter box. A telephone number will allow him to contact the transporter to make an appointment within the next 5 days.